Terms & Conditions
IXORA CORPORATION SDN BHD (“ALFIO RALDO”) aims to offer a professional cost-effective service tailored to your needs. This section sets out what you (the customer) can expect from Alfio Raldo and what we ask you to do in return so we can deliver that
1. We accept payment by one of the following methods : Visa Card Credit, Master Card Credit, Debit Card and payment via Paypal
For bank-in or online bank transfer, kindly email us (firstname.lastname@example.org) a print screen of the payment made or bank in slip and state the order number. We
will contact you via email to confirm payment received and we will proceed to process your order.
Return / Exchange Policy
- If the product you have received
is faulty, wrong item or damaged, you can request to return/exchange the item
back to Alfio Raldo and get a refund.
- A return process requires buyers
to ship the received product back to Alfio Raldo in the same condition as when
it first arrived, together with other free gifts or items provided by seller.
- Please note that in the event
where the Return request or returned product fail to meet Exchange policy,
Alfio Raldo has all the rights to reject your request.
- Responsible party to bear
shipping cost depends on the reason of your 'Return/Exchange' request.
- If you requested
'Return/Exchanged due to damaged, faulty or wrong product, the shipping fee
will bear by Alfio Raldo.
- If the 'Return/Exchange is due
to buyer's change of mind, then buyer will bear their own shipping fee to
return the product to Alfio Raldo.
- For more information, please
email to email@example.com
- Cancellation can only be done
BEFORE shipping starts.
- If you already have received the
product or if the product is on the way to you, you need to request 'Return' because
the product has to be returned back to seller in order for buyers to get a